InterContinental Hayman Great Barrier Reef by IHG | Hotel in Whitsundays

| 8.6 (189 Reviews) |  1 Bathroom
Hayman Island Hotel | InterContinental Hayman Great Barrier Reef by IHG

Hotel in Hayman Island, Whitsundays

This hotel features 4 restaurants, a marina, and 2 outdoor pools. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a full-service spa, 2 poolside bars, and 3 bars/lounges are onsite.
InterContinental Hayman Great Barrier Reef by IHG offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


3 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Free toiletries
  • Towels
  • Soap
  • Bathrobes
  • Rainfall showerhead
  • Toilet paper
Bedroom
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Pillow menu
  • Heating
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Down comforter
  • Ceiling fan
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Desk
  • Turndown service
  • Iron/ironing board
  • Local maps
  • Separate sitting area
  • Desk chair
  • Connecting rooms available
  • Safe
  • Slippers
  • Phone
  • Access via exterior corridors
  • Guidebooks/recommendations
  • In-room massage
  • Soundproofing
Breakfast
  • 24-hour room service
  • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 poolside bars and 3 bars/lounges
  • 4 restaurants and 1 coffee shop/cafe
  • Minibar
  • Champagne service
  • Free bottled water
  • Espresso maker
  • Coffee/tea maker
  • Electric kettle
Parking
  • Airport shuttle at scheduled times
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:30 PM
  • Ferry terminal shuttle (surcharge)
  • No onsite parking available
Accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Lever door handles
  • Wheelchair-accessible fitness center
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
Activities
  • Windsurfing
  • Whale watching
  • Swimming
  • Beach access
  • Hiking/biking trails
  • Volleyball
  • Golf driving range
  • Billiards/pool table
  • Fitness classes
  • Motorized watercraft
  • Motor boating
  • Paddleboards on site
  • Snorkeling
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Pilates classes
  • Full-service spa
  • 3 outdoor tennis courts
  • Racquetball/squash
  • Arcade/game room
  • Designer stores
  • Shopping
  • Tennis
  • Beach volleyball
  • Fishing
  • Private picnics
  • Wine tasting room
  • Children's pool
  • Canoeing
  • 24-hour fitness center
  • 2 outdoor pools
  • Boat tours
  • Steam room
  • Basketball
  • Ecotours
  • Yoga classes
Entertainment
  • iPad
  • Pay movies
  • Satellite channels
  • LCD TV
General
  • Conference center (205248 square feet of space)
  • Meeting rooms - 15
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
  • Water dispenser
  • Front-desk safe
  • Japanese
  • Korean
  • Thai
  • Russian
  • Chinese (Mandarin)
  • German
  • Spanish
  • Filipino
  • Dutch
  • French
  • Italian
  • Hindi
  • English
  • TV in lobby
  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
Guest Services
  • Children's pool
  • Arcade/game room
  • 2 outdoor pools
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting (surcharge)
  • Dry cleaning service
  • Porter/bellhop
  • Water sports equipment
  • Wedding services
  • Multilingual staff
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Concierge services
  • Turndown service
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Marina onsite
  • Picnic area
  • Beach umbrellas
  • Outdoor furniture
  • Dock
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Outdoor entertainment area
  • Pool umbrellas
  • Beach loungers
  • Balcony or patio
Spa
  • Couples treatment room(s)
  • 11 treatment rooms
  • Facials
  • Spa open daily
  • Body scrubs
  • Body treatments
  • Massage - prenatal
  • Massage/treatment rooms
  • Body wraps
  • Massage - hot stone
  • Steam room
  • Aromatherapy
  • Massage - on the beach
  • Sauna
  • Outdoor treatment areas

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for aud 150.0 per night.
Payment Policy
Airport shuttle fee: aud 132.5 per person (one-way) airport shuttle fee per child: aud 67.5 (one-way), (from 5 to 12 years old) rollaway bed fee: aud 150.0 per night credit card charges are subject to a surcharge of 1.9 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sophia
Jul 17, 2026 03:44:56 PM
Review Score:   8
Summary: First room was terrible! Spiderwebs, and very unclean, barely 3 stars, dated and very dirty! The bed was terrible! probably one of the worst ever in our travels - the mattress completely sank and couldn’t sleep! We got upgraded to the next category which was acceptable and close to 4.5 star perhaps. Dinner at the Pacific was average and expensive. Not good value. Breakfast was probably 3.5 star. The best dinner and highlight was Amici’s which we were fortunate to experience on our last evening. The island itself is spectacular and one of the most beautiful in the world. I think what let the overall place down was the lack of cleanliness and the lack of attention to detail as well as the food. The staff were lovely. However the service when we were ringing to request things was terrible as most of the time our calls were not answered. Overall a paradisaic experience let down by a lack of resources, passion and training - let down by humans - a paradise deserves perfection at least close to it .. the intercontinental fell very short of the mark and what could’ve been.
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Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed (Lagoon Ocean View)
Room Size: 581 square feet m2
1 King Bed
Premium Room, 1 King Bed (Lagoon Ocean View)

General

In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Square feet - 581, Separate dining area, Free cribs/infant beds, Square meters - 54, Private bathroom, No rollaway/extra beds, Ping - 16.33, Bed count minimum 1, Ocean view, Bed count maximum 1
Classic Room
Room Size: 409 square feet m2
1 King Bed
Classic Room

General

Private bathroom, No rollaway/extra beds, In-room childcare (surcharge), Number of bedrooms - 1, Ping - 12, Room and bed type depend on availability check-in, Square meters - 38, Square feet - 409, Bed count minimum 1, Resort view, Bed count maximum 1, Free cribs/infant beds
Classic Room, 1 King Bed, Courtyard View (Retreat)
Room Size: 409 square feet m2
1 King Bed
Classic Room, 1 King Bed, Courtyard View (Retreat)

General

Partially open bathroom, In-room childcare (surcharge), Outdoor shower, Number of bedrooms - 1, Square meters - 38, Extra bed count 1, Free cribs/infant beds, Ping - 11.49, No rollaway/extra beds, Square feet - 409, Courtyard view, Day bed, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms (Pool Ocean View)
Room Size: 1227 square feet m2
3 King Bed and Twin Beds
Suite, 2 Bedrooms (Pool Ocean View)

General

Dining table, In-room childcare (surcharge), Number of bedrooms - 1, Ping - 34, Separate dining area, Free cribs/infant beds, Private bathroom, Pool view, No rollaway/extra beds, Square feet - 1227, Square meters - 114, Bed count maximum 3, Ocean view, Bed count minimum 3
Premium Room, 1 King Bed, Lagoon View
Room Size: 581 square feet m2
1 King Bed
Premium Room, 1 King Bed, Lagoon View

General

Grab bar - in shower, Visual fire alarm, Wheelchair-width doorways, In-room childcare (surcharge), Lagoon view, Raised toilet seat, Number of bedrooms - 1, Square feet - 581, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Free cribs/infant beds, Square meters - 54, Private bathroom, No rollaway/extra beds, Ping - 16, Bathroom grab bars, Height-adjustable showerhead, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Suite, 1 Bedroom, Pool View
Room Size: 807 square feet m2
1 King Bed
Suite, 1 Bedroom, Pool View

General

Rollaway/extra beds (surcharge), In-room childcare (surcharge), Number of bedrooms - 1, Ping - 23, Extra bed count 1, Separate dining area, Free cribs/infant beds, Square meters - 75, Private bathroom, Pool view, Bathroom grab bars, Square feet - 807, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1
Villa, 1 King Bed, Beachfront (Pool, Adults Only)
Room Size: 1292 square feet m2
1 King Bed
Villa, 1 King Bed, Beachfront (Pool, Adults Only)

General

Square meters - 120, Fence around pool, Outdoor shower, Number of bedrooms - 1, Beach view, Ping - 36, Square feet - 1292, Extra bed count 1, Private pool, Separate dining area, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Day bed, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 Bedroom (Hayman)
Room Size: 990 square feet m2
1 King Bed
Suite, 1 Bedroom (Hayman)

General

Rollaway/extra beds (surcharge), Dining table, In-room childcare (surcharge), Number of bedrooms - 1, Square feet - 990, Extra bed count 1, Separate dining area, Free cribs/infant beds, Private bathroom, Square meters - 92, Ping - 28, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 Bedroom, Pool Access (Adults Only)
Room Size: 807 square feet m2
1 King Bed
Suite, 1 Bedroom, Pool Access (Adults Only)

General

Ping - 22.68, Dining table, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Square meters - 75, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Day bed, Bed count minimum 1, Bed count maximum 1
Family Suite (Lagoon)
Room Size: 1550 square feet m2
3 King Bed and Twin Beds
Family Suite (Lagoon)

General

Rollaway/extra beds (surcharge), In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Ping - 44, Extra bed count 1, Separate dining area, Free cribs/infant beds, Square feet - 1550, Private bathroom, Bed count maximum 3, Square meters - 144, Bed count minimum 3
Suite, 3 Bedrooms (Hayman)
Room Size: 2045 square feet m2
4 King Beds and Twin Beds
Suite, 3 Bedrooms (Hayman)

General

Bed count minimum 4, Dining table, In-room childcare (surcharge), Square meters - 190, Number of bedrooms - 1, Ping - 57, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square feet - 2045, Private bathroom, No rollaway/extra beds, Bed count maximum 4, Ocean view
Suite, 1 Bedroom, Lagoon View
Room Size: 969 square feet m2
1 King Bed
Suite, 1 Bedroom, Lagoon View

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 969, In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Free cribs/infant beds, Private bathroom, Ping - 27, Square meters - 90, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 1 King Bed (Beach Access)
Room Size: 581 square feet m2
1 King Bed
Premium Room, 1 King Bed (Beach Access)

General

Square meters - 54, Private bathroom, No rollaway/extra beds, Ping - 16, Number of bedrooms - 1, Square feet - 581, Beach view, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Suite, 2 Bedrooms (Hayman)
Room Size: 1722 square feet m2
3 King Bed and Twin Beds
Suite, 2 Bedrooms (Hayman)

General

Rollaway/extra beds (surcharge), Dining table, Square meters - 160, In-room childcare (surcharge), Number of bedrooms - 1, Extra bed count 1, Separate dining area, Free cribs/infant beds, Private bathroom, Ping - 48, Square feet - 1722, Bed count maximum 3, Ocean view, Bed count minimum 3
Classic Room, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Suite, 1 Bedroom, Accessible
Room Size: 807 square feet m2
1 King Bed
Suite, 1 Bedroom, Accessible

General

Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Grab bar - in shower, Visual fire alarm, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Ping - 23, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Separate dining area, Free cribs/infant beds, Square meters - 75, Pool view, Height-adjustable showerhead, Square feet - 807, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 4 Bedrooms (Hayman Residence)
Room Size: 6997 square feet m2
4 King Beds
Room, 4 Bedrooms (Hayman Residence)

General

Bed count minimum 4, Square meters - 650, Dining table, Fence around pool, In-room childcare (surcharge), Outdoor shower, Number of bedrooms - 1, Private pool, Separate dining area, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Square feet - 6997, Bed count maximum 4, Ocean view, Ping - 197
House, 3 Bedrooms (Hayman Beach)
Room Size: 4306 square feet m2
3 King Beds
House, 3 Bedrooms (Hayman Beach)

General

Dining table, Fence around pool, Square meters - 400, In-room childcare (surcharge), Outdoor shower, Number of bedrooms - 1, Beach view, Private pool, Separate dining area, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Ping - 121, Square feet - 4306, Bed count maximum 3, Ocean view, Bed count minimum 3
Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)
Room Size: 624 square feet m2
1 King Bed
Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

General

Square feet - 624, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Square meters - 58, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hayman Island hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hayman Island hotel starts from $491 per night with includes Laundry, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Internet, Kitchen, Accessibility, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Sports/Activities, Bedding/Linens, Pool, Designated Smoking Area, Transportation/Shuttle, Business Services, Bar, Heating, Air Conditioner, Spa, Restaurant, Toiletries, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hayman Island hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hayman Island hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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