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Barceló Bilbao Nervión | Hotel in Bilbao

| 9.0 (1006 Reviews) |  1 Bathroom
Castanos Hotel | Barceló Bilbao Nervión

Hotel in Castanos, Bilbao

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Barceló Bilbao Nervión offers 350 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Shampoo
  • Towels
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Soap
Bedroom
  • Desk
  • Iron/ironing board
  • Phone
  • Laptop-friendly workspace
  • Slippers
  • Safe
  • Desk chair
  • Air conditioning (climate-controlled)
  • Down comforter
  • Bed sheets
  • Pillow menu
  • Premium bedding
Breakfast
  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Minibar
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Self parking on site (EUR 27 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Visual alarms in hallways
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Elevator door width (inches): 56
  • Wheelchair-accessible registration desk height (inches): 40
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible registration desk
Activities
  • Fitness center
Entertainment
  • LCD TV
General
  • Business center
  • Conference center
  • Meeting rooms
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Ballroom
  • TV in lobby
  • Smoke-free property
  • Spanish
  • English
  • French
Guest Services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Laundry facilities
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately eur 20 per person self parking fee: eur 27 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, and window guards property registration number b57917411

Reviews

Jone
Oct 24, 2026 06:04:17 PM
Review Score:   4
Summary: The reception staff were excellent, friendly and helpful, and the hotel is practical and very clean. However, there were several issues that seriously affected our stay: an unpleasant smell from the drains, shower water that fluctuated between cold and hot, and, most importantly, an extremely hot room with a disconnected temperature control dial. When we reported the temperature problem, we were advised to open the window. Yet, four days later, when we mentioned the issue again at checkout, we were told that we should have kept the window closed for the thermostats to work. This was very frustrating, as clear instructions should have been provided from the beginning. Guests come from different countries and have different temperature preferences. Some people, including women going through menopause, need a cooler room to sleep comfortably. The hotel should ensure that the temperature controls work properly and explain clearly how to use them. Ultimately, the main reason you book a hotel is to sleep well, and unfortunately, we were unable to do so because of the excessive heat. Despite the helpful staff and the hotel's positive aspects, this experience was extremely disappointing. I would not return or recommend this hotel unless these issues are addressed.
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Room Arrangement

Room Info Facilities
Superior Room
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Deluxe Single Room
Room Size: m2
1 Twin Bed
Deluxe Single Room

General

Free cribs/infant beds, Rollaway/extra beds (surcharge), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family Room
Room Size: m2
3 Twin Beds and Twin Sofa Bed
Family Room

General

Free cribs/infant beds, Rollaway/extra beds (free), Wardrobe or closet, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Suite
Room Size: m2
1 King Bed
Suite

General

Free cribs/infant beds, Rollaway/extra beds (surcharge), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed
Room (2x2 Family Plan)

General

No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (free), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: m2
3 Twin Beds and Twin Sofa Bed

General

Bed count minimum 3, Bed count maximum 3
Superior Room
Room Size: m2
1 King Bed
Superior Room

General

Wheelchair accessible, Free cribs/infant beds, Rollaway/extra beds (surcharge), Roll-in shower, Wheelchair-width doorways, Low-height counters/sink, Wardrobe or closet, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Doorway wheelchair width (inches) - 62, Doorway wheelchair width (centimeters) - 158, Roll-in shower width (inches) - 72, Roll-in shower width (centimeters) - 183, Outdoor spaces not available, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Suite
Room Size: m2
1 King Bed
Suite

General

Bathrobes, Free cribs/infant beds, Rollaway/extra beds (surcharge), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Room (2x2 Family Plan)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Barceló Bilbao Nervión starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Barceló Bilbao Nervión does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Barceló Bilbao Nervión starts from $122 per night with includes Child Friendly, Laundry, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, Guest Services, Kitchen, Accessibility, Business Services, Toiletries, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Barceló Bilbao Nervión is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Barceló Bilbao Nervión indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.